Terms of service

Terms of service

These terms govern your use of rarestore.live and purchases made from Rare. By using this website or placing an order, you agree to these terms, together with our Privacy, Shipping, and Return and Refund policies.

1. Online store

You must provide accurate, current and complete information when placing an order. You may not use this website for unlawful, fraudulent or abusive activity, or interfere with its security or operation.

2. Products and availability

We take care to present product descriptions, colours and images accurately. Screen settings and photography may cause minor variations. Product availability, quantities and prices may change without notice. We may limit or cancel an order where an item is unavailable, information is incorrect, or we reasonably suspect fraud or misuse.

3. Orders and acceptance

An order confirmation acknowledges that we received your order; it does not guarantee acceptance. A contract is formed when we confirm dispatch or otherwise accept the order. If we cannot accept an order, we will contact you and arrange an appropriate refund where payment has been collected.

4. Prices and payment

Prices are shown in the currency displayed at checkout. Delivery charges and any applicable taxes are shown before you complete your order. Payment must be made using an option available at checkout. We may correct genuine pricing or listing errors and will contact you before processing an affected order.

5. Delivery, returns and refunds

Delivery is subject to our Shipping Policy. Returns, exchanges, cancellations and refunds are governed by our Return and Refund Policy. Please review both policies before ordering.

6. Jewellery care and use

Jewellery should be handled and stored with care. Keep pieces away from moisture, perfume, cosmetics and harsh chemicals. Product information and care guidance are general; discontinue use if irritation occurs.

7. Intellectual property

The Rare name, website design, text, photographs, graphics and other content are owned by or licensed to Rare and are protected by applicable intellectual-property laws. You may view and use the website for personal shopping only. You may not copy, reproduce, sell or exploit our content without written permission.

8. Third-party services

Our website may use services provided by Shopify and other third parties, including payment, delivery and analytics providers. Their services may be subject to separate terms and privacy practices. We are not responsible for third-party websites linked from our store.

9. Disclaimer and limitation of liability

To the fullest extent permitted by law, the website and its content are provided on an “as available” basis. We do not guarantee uninterrupted or error-free access. Nothing in these terms excludes rights or remedies that cannot lawfully be excluded. Subject to those rights, Rare is not liable for indirect, incidental or consequential loss arising from use of the website or products.

10. Indemnity

You agree to be responsible for losses reasonably arising from your unlawful use of the website or material breach of these terms, to the extent permitted by law.

11. Changes and severability

We may update these terms by posting a revised version on this page. If any provision is found unenforceable, the remaining provisions continue in effect.

12. Governing law

These terms are governed by the laws of Pakistan. Any dispute will be subject to the courts with competent jurisdiction in Pakistan, without limiting any mandatory consumer rights that apply to you.

13. Contact

Questions about these terms may be sent to sales@rarestore.live.